FAQ
What is your store all about?
Alisa Marie Art and Design is not just a store but a source of inspiration and comfort. Alisa's encaustic artwork extends beyond traditional canvases and can be found on various fashion accessories, footwear, and home goods. Her creations are designed to bring joy, spark the imagination, and offer solace in a world that sometimes feels overwhelming.
The vibrant colors and creative designs in Alisa's artwork serve as a reminder that despite the chaos and uncertainty of life, everything will be okay. Each piece is intended to shift your perspective, encouraging you to think differently and ultimately leading to a positive change in your feelings. Whether you're looking for unique artwork to brighten your home or a thoughtful gift to uplift someone's spirits, Alisa Marie has something for everyone.
Her bold and colorful designs are a ray of sunshine, empowering you to face life's challenges with confidence and resilience. The collection offers a range of products that can be cherished and enjoyed by individuals from all walks of life.
Whether you're seeking art to adorn your living space, fashionable accessories to express your style, or home goods that bring a touch of color and positivity, Alisa Marie Art and Design aim to provide something special for everyone. Her creations are meant to inspire, uplift, and remind you that you have the strength to overcome any obstacles that come your way.
By merging her encaustic artwork with various products, Alisa Marie brings art into everyday life, allowing individuals to carry a piece of her colorful and empowering designs wherever they go.
How do you get your artwork on products?
To get her artwork on products, Alisa Marie collaborates with various production and manufacturing companies in the United States and abroad. These companies specialize in creating high-quality products and have advanced printing capabilities.
The process typically involves the following steps:
1. Selection of Products: Alisa Marie carefully chooses the types of products she wants to feature her artwork on. This can include fashion accessories, footwear, home goods, and more.
2. Artwork Preparation: Alisa Marie prepares her artwork in a format suitable for printing. This may involve digitizing her original encaustic paintings or creating digital designs tailored to the chosen products.
3. Collaboration with Manufacturers: Alisa Marie partners with production and manufacturing companies with the expertise and equipment to reproduce her artwork accurately and with high quality. These companies may specialize in specific product categories and have the necessary printing capabilities.
4. Printing and Manufacturing: The manufacturing company transfers its printing technology onto the chosen products once the artwork is finalized and ready for production. Depending on the product type and desired outcome, this can involve various printing techniques, such as digital or sublimation printing.
5. Quality Control: Alisa Marie ensures that the final products meet her quality standards and accurately represent her artwork. This may involve reviewing samples, providing feedback to the manufacturing company, and conducting thorough quality control checks before approving the production run.
Alisa Marie can bring her artwork to life on a wide range of products by partnering with reputable production and manufacturing companies. This allows her artwork to reach a broader audience and be enjoyed differently beyond traditional canvas paintings.
Do you provide Free Shipping?
We are pleased to offer Free Shipping for shipping addresses within the continental United States. This free shipping promotion does not require a promo code. Please note that this offer excludes shipping to Alaska and Hawaii. Shipping policies and promotions are subject to change, and we recommend checking our website or contacting us directly for the most up-to-date information regarding our Free Shipping offer.
Why are my orders shipped in different packages?
If you place a multi-item order, each item may be shipped from different locations to ensure timely delivery. Additionally, an item is currently on backorder and in high demand. In that case, we may send your items separately to prevent any delay in your order and get it to you as soon as possible.
How long does my order take to arrive?
Typically, orders are processed within 3-5 business days. After processing, delivery within the United States usually takes approximately 7-10 business days. However, it's important to note that for Footwear, Handbags, and Wallets, the delivery duration may extend up to 15 business days.
What is your return policy?
Our return policy allows customers to request a return within 30 days of receiving their item. It's important to note that we do not cover the cost of return shipping.
Why is this product a shade darker than what I saw online?
Lighting conditions on different devices may make these products seem brighter.
I want you to know that I stand firmly behind the quality and craftsmanship of my products. Your satisfaction is my top priority, and I am committed to making things right if any issues arise. Please don't hesitate to reach out to me with any concerns or feedback. Together, we will ensure that you receive nothing short of exceptional products that bring joy and beauty to your home.
What happens if I order the wrong size of footwear?
We are pleased to provide customers with a one-time exchange option for the correct size after we receive the returned item. Once your return is processed, you can conveniently request a size exchange without extra charges.
What happens when I place my order?
After placing your order, you will receive a confirmation email. Subsequently, your order will be forwarded to our production partners in the USA or abroad. The production phase typically takes between 1 to 7 days. Once your order is shipped, you will receive an email containing the tracking information to update you on the delivery progress.
We value your satisfaction as our top priority. If, for any reason, you are not completely satisfied with your purchase, we encourage you to reach out to us. Our dedicated team is committed to making things right and ensuring your satisfaction. Please don't hesitate to contact us, as we are here to address any concerns or issues.