FAQ

FAQs:

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from different locations. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHY DOES MY ITEM LOOK DIFFERENT THAN THE PICTURE?

Our custom made products are manufactured by high-quality printers across the US and some abroad which means that it’s possible your specific item won’t look 100% like its picture from our catalog.

Different products that feature the same design may have some variation in brightness or saturation. This is because of the different materials or shapes of our products. 

If your item appears to be the wrong color or is in some other way incorrect, please let us know, so that we can get you a replacement. A bit of eccentric uniqueness to our pieces is fun, but a lot of color variation is something we’d be more than happy to make right for you!